GuestJoy operates in the hospitality technology market, providing a comprehensive digital guest experience platform for hotels. The company serves a wide range of hotel clients globally, from small boutique hotels to large chains. GuestJoy's core product includes features such as online check-in, distribution of door codes, upselling services, and review gathering, all integrated into a single solution. The platform is designed to be user-friendly and can be set up in under an hour, emphasizing ease of use and excellent customer support.

GuestJoy's business model revolves around a subscription-based service, where hotels pay a recurring fee to access the platform's features. The company generates revenue by offering different pricing tiers based on the size of the hotel and the range of features required. Additionally, GuestJoy provides a CRM (Customer Relationship Management) tool to help hotels enhance their marketing efforts, convert existing guests into future reservations, and launch targeted campaigns.

The platform also focuses on upselling, allowing hotels to present personalized offers to guests, such as room upgrades, late check-outs, and special occasion packages. This not only enhances the guest experience but also boosts the hotel's revenue per available room (RevPAR).

Keywords: hospitality technology, digital guest experience, online check-in, upselling services, hotel CRM, guest reviews, personalized offers, RevPAR, subscription model, hotel marketing.