Marker.io is a software company specializing in bug reporting and feedback collection tools designed for web development teams. The company operates in the software development market, providing a platform that allows users to capture visual issues directly from their browser and send detailed reports to project management tools like Jira, Trello, ClickUp, and Asana. Marker.io serves a diverse range of clients, including software developers, project managers, and quality assurance teams, primarily in the tech and digital sectors. The business model is subscription-based, offering various plans that include a 15-day free trial, catering to different team sizes and needs. Revenue is generated through these subscription plans, which provide access to advanced features such as screenshots, annotations, technical metadata, and integrations with popular project management tools. Marker.io also emphasizes security and compliance, being GDPR ready and holding a SOC 2 Type II Security certification. The platform supports no-code integration with WordPress and offers a browser extension for easy issue capture. Additionally, it provides tools to obfuscate sensitive data and integrates with BrowserStack for cross-browser testing, making it easier for developers to reproduce and fix bugs.

Keywords: bug reporting, feedback collection, web development, project management integration, screenshots, annotations, GDPR compliance, SOC 2 Type II, BrowserStack, no-code plugin.