Bolstra operates in the Software as a Service (SaaS) market, providing an agile customer success platform designed to help businesses manage customer churn and maximize customer lifetime value. The platform enables companies to implement their own best practices, automate processes, and harmonize their acquisition, retention, and expansion strategies. Bolstra's primary clients are businesses that prioritize customer centricity and seek to deliver superior customer experiences consistently. The company generates revenue through subscription-based contracts, offering a scalable solution that adapts to the evolving needs of its clients. By illuminating the customer experience, Bolstra empowers teams to perform the right tasks at the right time, ensuring operational excellence and fostering long-term customer relationships.

Keywords: customer success, SaaS, customer retention, customer acquisition, customer expansion, automation, best practices, subscription model, operational excellence, customer centricity.