Awaaz.de is a SaaS-based enterprise focused on making financial services more affordable, comprehensive, and delightful by digitizing microfinance. The company operates in the financial technology sector, primarily serving financial institutions and microfinance organizations. Awaaz.de leverages mobile messaging and voice interaction to overcome language, literacy, and connectivity barriers, enabling social change in underserved communities through inclusive mobile solutions. Its core product, Customer Connect, allows financial institutions to send customized, automated voice reminders and confirmations throughout the borrower lifecycle, driving market-proven results for fraud prevention and upselling. The business model is subscription-based, where clients pay for access to the platform and its features. Revenue is generated through subscription fees and potentially through additional services such as campaign customization and data analytics.

Keywords: microfinance, SaaS, mobile messaging, voice interaction, financial technology, inclusive solutions, borrower engagement, fraud prevention, upselling, digital payments.