Airship is a customer engagement platform that helps businesses automate and personalize their interactions with customers. Operating primarily in the hospitality and retail sectors, Airship serves clients such as restaurants, cafes, and retail stores. The platform uses Proof of Presence (PoP) metrics to consolidate and deduplicate data points like bookings, WiFi logins, and code redemptions. This allows businesses to understand customer visiting habits and trigger automated communications based on specific interactions. Airship's business model is subscription-based, generating revenue through monthly or annual fees for access to its platform and services. The company also offers customer success support to help clients maximize the platform's potential and achieve their growth objectives.

Keywords: Customer engagement, Proof of Presence, automation, hospitality, retail, data consolidation, CRM strategy, loyalty programs, re-engagement, subscription model.